Privacy policy
Last Updated: June 2026
This Privacy Policy explains what information Uodao collects when you visit our website or place an order, how we use it, and the choices available to you regarding your personal information.
Uodao is operated by Starlight Silo LLC, an online retailer based in Denver, Colorado. We sell battery-powered electric garden sprayers and related products to customers within the United States.
If you have questions about this Privacy Policy, please contact us at support@uodao.com.
1. Information We Collect
Information You Provide Directly
When you place an order, contact us, or interact with our website, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Order information
- Customer support communications
Payment Information
All payments are processed securely through PayPal.
We do not store or have access to your complete credit card information. Payment information is handled directly through PayPal's secure payment infrastructure.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Products viewed
- Referral source
- Time spent on pages
- Website interaction data
Information From Third Parties
We may receive information from:
- Shopify platform services
- Payment providers
- Advertising platforms
- Analytics providers
We do not knowingly collect sensitive personal information such as government identification numbers, Social Security numbers, or medical information.
2. How We Use Your Information
We use your information to:
Process Orders
- Confirm purchases
- Process payments
- Arrange shipping and delivery
- Handle returns and refunds
- Provide customer support
Communicate With You
- Send order confirmations
- Provide shipping updates
- Respond to inquiries
- Resolve customer service issues
Improve Website Performance
- Understand visitor behavior
- Improve navigation and usability
- Optimize product listings
- Analyze website performance
Advertising and Marketing
We may use advertising tools to:
- Measure advertising effectiveness
- Display relevant advertisements
- Improve marketing campaigns
We do not sell your personal information to third parties.
Fraud Prevention and Security
We may use collected information to:
- Detect fraudulent transactions
- Verify payment activity
- Protect customer accounts
- Maintain website security
Legal Compliance
We may process information when required by applicable laws or legal obligations.
3. How We Share Information
We only share information when necessary to operate our business.
Shopify
Our store is hosted on Shopify, which processes certain customer and order information on our behalf.
Payment Providers
Payments are processed securely through PayPal.
Shipping Carriers
To deliver your order, we may share:
- Name
- Shipping address
- Contact information
with shipping carriers and logistics providers.
Analytics and Advertising Providers
We may use analytics and advertising services to understand website performance and advertising effectiveness.
Legal Requirements
We may disclose information when required by:
- Applicable laws
- Court orders
- Government requests
- Fraud investigations
We do not sell customer data to data brokers or unrelated third-party marketers.
4. Your Privacy Rights
Depending on your location, you may have the right to:
Access
Request information about the personal data we hold about you.
Correction
Request correction of inaccurate information.
Deletion
Request deletion of personal information, subject to legal retention requirements.
Opt-Out of Marketing
You may unsubscribe from marketing communications at any time using the unsubscribe link included in marketing emails.
Advertising Preferences
You may adjust browser settings or advertising preferences to limit personalized advertising.
To exercise your rights, contact:
We will respond within the timeframe required by applicable law.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies.
Essential Cookies
These cookies are required for:
- Shopping cart functionality
- Checkout processes
- Website security
- Account login functions
Analytics Cookies
Analytics cookies help us understand:
- Visitor activity
- Popular pages
- Site performance
Advertising Cookies
Advertising cookies may be used to:
- Measure advertising effectiveness
- Display relevant advertisements
- Improve customer experience
Managing Cookies
Most browsers allow you to:
- Block cookies
- Delete cookies
- Manage cookie preferences
Disabling certain cookies may affect website functionality.
6. Data Security
We use reasonable security measures to protect your information.
Security measures include:
- SSL encryption
- Secure checkout technology
- Restricted access to customer information
- Industry-standard security practices
Payment information is processed through secure third-party payment providers.
Although we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain information only as long as necessary for legitimate business purposes, including:
- Order fulfillment
- Customer support
- Tax compliance
- Accounting obligations
- Legal requirements
When information is no longer needed, it is deleted or anonymized where practical.
8. Children's Privacy
Our website is intended for adults.
We do not knowingly collect personal information from children under 13 years of age.
If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove it.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, the updated date at the top of this page will be revised.
Continued use of the website after updates constitutes acceptance of the revised policy.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Colorado and applicable United States federal laws.
Any disputes related to this Privacy Policy shall be resolved in the appropriate courts located in Colorado, United States.
12. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Company Name: Starlight Silo LLC
Address: 1500 N Grant St #10505, Denver, CO 80203, United States
Email: support@uodao.com
Customer Support Hours: Monday–Friday
Typical Response Time: Within 1 business day