Contact information

Have a question about an order, a product, or need help choosing the right electric garden sprayer for your yard? We're here to help.

How to Reach Us

Email: support@uodao.com

Email is the fastest and most reliable way to contact us. Our team handles all inquiries directly and typically responds within one business day, Monday through Friday.

If you contact us on a Friday afternoon, over the weekend, or on a holiday, you can expect a response on the next business day.

To Help Us Assist You Faster

When contacting us, please include:

Your name
Your order number (if applicable)
A brief description of your question or issue
Photos or videos if you are experiencing a product-related problem

Providing these details helps us resolve your request more quickly.

What We Can Help With

Order & Shipping Questions

Need an update on your order? Contact us for:

Order status updates
Shipping and delivery questions
Address changes before shipment
Tracking assistance

Product Questions Before Purchase

Not sure which sprayer is right for your needs?

We can help you compare:

1-gallon, 1.35-gallon, and 2-gallon models
Battery runtime and charging information
Nozzle options and spray patterns
Recommended uses for lawns, gardens, flower beds, and indoor plants

We'll provide straightforward information so you can choose the product that best fits your needs.

Returns & Refunds

We offer a 30-day return window starting from the delivery date.

If you'd like to start a return, simply email us with your order number and a brief explanation. We'll guide you through the process and answer any questions you may have.

Product Support

If your electric garden sprayer is not performing as expected, please contact us with:

Your order number
A description of the issue
Photos or videos when possible

Our team will review the situation and help determine the appropriate solution, including troubleshooting, replacement, or refund options when applicable.