FAQ
Frequently Asked Questions
Real answers to the questions we hear most often about our electric garden sprayers, orders, shipping, and returns.
If you can't find the answer you're looking for, contact us at support@uodao.com.
About Uodao
Who is Uodao?
Uodao is operated by Starlight Silo LLC, a registered U.S. retail business based in Denver, Colorado.
We are an online retailer specializing in battery-powered electric garden sprayers for homeowners. We are not a manufacturer. Our U.S.-based team manages customer support, order fulfillment, website operations, and product quality oversight.
We work directly with a long-term manufacturing partner to develop and refine the products we sell, while providing customer support and service here in the United States.
Why focus on electric garden sprayers?
Traditional pump sprayers require constant pumping to maintain pressure, which can become tiring during longer yard or garden tasks.
Battery-powered electric sprayers offer a more convenient alternative. Simply charge the battery, fill the tank, press the button, and spray continuously without manual pumping.
Our goal is to provide practical tools that make routine lawn and garden maintenance easier for homeowners.
Do you manufacture the products you sell?
No.
Uodao is a retailer, not a manufacturer.
We collaborate with our manufacturing partner on product specifications such as battery capacity, nozzle design, spray performance, tank construction, and ergonomic features based on customer feedback and real-world use.
Products in our lineup are manufactured in accordance with applicable RoHS and FCC certification requirements.
About Our Electric Garden Sprayers
What is an electric garden sprayer?
An electric garden sprayer uses a rechargeable battery-powered pump to maintain spray pressure automatically.
Unlike manual pump sprayers, there is no need to stop and re-pressurize the tank while spraying.
Benefits include:
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Continuous spraying
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Consistent spray pressure
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Reduced hand and wrist strain
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Easier operation for longer tasks
Which sprayer size should I choose?
1-Gallon Model
Best for:
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Indoor plants
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Container gardens
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Small raised beds
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Spot weed treatments
Lightweight and easy to carry.
1.35-Gallon Model
Best for:
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Small to medium-sized gardens
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Flower beds
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Vegetable gardens
Offers a balance between capacity and portability.
2-Gallon Model
Best for:
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Larger lawns
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Fence lines
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Driveways
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Extended spraying sessions
Requires fewer refills and covers larger areas efficiently.
For most homeowners, the 1.35-gallon model provides the best balance of coverage and convenience.
How long does the battery last?
Battery runtime varies by model, spray setting, and liquid type.
Typical runtime ranges from approximately:
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2 to 5 hours per charge
Fine mist settings and heavier solutions may reduce battery life compared to direct stream settings using water.
Can I use fertilizers, herbicides, and pesticides?
Yes.
Our sprayers are suitable for many water-based solutions, including:
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Liquid fertilizers
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Foliar feeds
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Water-based herbicides
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Neem oil solutions
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Insecticidal soaps
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Diluted fungicides
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Mild outdoor cleaning solutions
For best performance:
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Follow chemical manufacturer instructions
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Use recommended dilution ratios
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Thoroughly rinse the sprayer after use
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Avoid highly corrosive or incompatible chemicals
Are these sprayers suitable for indoor plants?
Yes.
The fine mist settings work well for:
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Orchids
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Ferns
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Tropical plants
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Seedlings
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Houseplants
The adjustable spray pattern allows gentle watering and humidity control without disturbing delicate plants.
How should I clean my sprayer?
After each use:
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Empty any remaining liquid.
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Rinse the tank with clean water.
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Run clean water through the hose and nozzle.
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Flush the system thoroughly after using fertilizers or pesticides.
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Allow components to dry before storage.
Store the sprayer in a cool, dry location away from direct sunlight.
Shipping & Orders
Do you offer free shipping?
Yes.
We offer free standard shipping on qualifying orders shipped within the contiguous United States.
Shipping costs, if applicable, will be clearly displayed during checkout before payment is completed.
How long does delivery take?
Typical delivery times:
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Order Processing: 1–3 business days
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Shipping Transit: 5–6 business days
Estimated total delivery time:
6–9 business days
Delivery times may vary during holidays or peak shopping periods.
Can I cancel my order?
Orders may be canceled before shipment.
Please contact support@uodao.com as soon as possible with your order number.
Once an order has shipped, it can no longer be canceled but may qualify for return according to our return policy.
I entered the wrong shipping address. What should I do?
Contact us immediately at support@uodao.com.
Address changes can only be made before the order is transferred to the shipping carrier.
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email containing tracking information.
If you do not receive tracking information within several business days, please contact our support team.
My package shows delivered but I haven't received it.
Please:
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Check around your property
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Ask household members or neighbors
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Contact the carrier using your tracking number
If the package is still missing, email us and we'll help review the situation.
My order arrived damaged.
Please contact support@uodao.com and include:
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Your order number
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Photos of the product
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Photos of the packaging
We'll review the situation and arrange an appropriate resolution.
Returns & Refunds
What is your return policy?
We accept eligible returns within 30 days of delivery.
Returns may qualify for:
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Refund
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Replacement
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Exchange (when available)
Items should be returned according to the instructions provided by our customer support team.
Who pays for return shipping?
If the item is defective, damaged, or incorrect, we will provide assistance with the return process.
For discretionary returns, return shipping responsibility may vary depending on the situation.
Please contact us before returning any item.
How long do refunds take?
After a returned item is received and inspected, refunds are generally processed within 3–5 business days.
Refunds are issued to the original payment method used during checkout.
Customer Support
How do I contact customer support?
Email:
support@uodao.com
Our customer support team typically responds within one business day, Monday through Friday.
My sprayer isn't working properly. What should I do?
Before contacting support, please check:
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The battery is fully charged
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The tank is securely sealed
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The filter is clean
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The nozzle is not clogged
If the issue continues, email us with your order number and a description of the problem.
Our team will help troubleshoot the issue and determine the appropriate solution.
Still Have Questions?
We're happy to help.
Email: support@uodao.com
Most inquiries receive a response within one business day.
Business Information
Company Name: Starlight Silo LLC
Business Address:
1500 N Grant St #10505
Denver, CO 80203
United States
Email: support@uodao.com
Website: Uodao